Biznet Gio's Cloud Facilities
Every Biznet Gio's Cloud service offers a service level agreement (SLA) up to 99.99% per month. With such commitment, if we fail to deliver every service's monthly uptime accordingly to every service's terms and conditions, you retain the right for compensation.
Biznet Gio has several Data Centers located in various areas in Indonesia. These Data Centers make sure that every service runs smoothly and securely all the time. The bandwidth across those Data Centers is enormous and free for you to use without any additional cost. With these facilities, rest assured, you can enjoy High Availability and Disaster Recovery.
Following Biznet Gio's mission of transforming itself into Indonesia's Cloud service provider with international quality, we have globally-recognized certifications, especially those related to information security, transaction security, and service quality management. Until today we have been certified with ISO 9001, SOC 2 Type II, PCI-DSS, as well as ISO 27001 which is strengthened with ISO 27701, ISO 27017, and ISO 27018.
As part of Biznet Networks, one of the biggest internet service providers in Indonesia, Biznet Gio is equipped with solid and dependable internet infrastructure, including those connected to Local Internet Exchange and international network. Aside from connection across Biznet Gio's Data Centers, interconnected facilities with an on-premise network and direct connection to Hyperscaler Cloud Provider are available.
As a Biznet Gio customer, you can enjoy 24-hour full technical support without any additional cost. You are welcome to ask questions and report any issues when using each of our services. We are committed to responding to your inquiries in less than 15 minutes through email email@example.com, live chat you can find on our website, or the portal of every service.